According to the women….not much. We get a large number of complaints about absent, never-there, clueless, and downright lazy counselors.
For instance, CPS had been trying to contact the mother of a runaway child and was never able to track down the mother’s COIII. The child had run away from a shelter and walked miles to see his mother at Perryville. That poor mom didn’t learn about her son’s tragic journey until weeks later.
Many legal calls are forgotten or mishandled. Depositions are dropped or ‘lost’. The biggest complaint? COIII’s ARE NEVER THERE.